Journee Collection, Facebook, Express, and Full Beauty Brands Orders:Using your order number as the subject line, please contact our customer service team so that we can assist you. Amazon & Groupon Orders:Please log in to your Amazon or Groupon acco
We try to process orders as quickly as possible, and cannot guarantee our ability to accommodate cancellations or changes. If you need to cancel or change your order, please contact our customer service team immediately and include your order number.
We accept a variety of payment methods:. Please note, more than one payment cannot be processed at this time; your payment method must cover the full purchase total. For additional information, please visit our payment page.
If your payment is declined, please double-check the information entered is correctly and ensure that the billing address provided for the order matches the billing address associated with your card. If the problem persists, we recommend reaching out
Before your order is shipped, you may notice a temporary hold on your debit or credit card statement. This is known as an "authorization hold" and typically lasts between 3-7 days, depending on your bank's policy.
Final sale and clearance products are items liquidated at the lowest price possible. As noted on our product pages, clearance page, and returns page, these items are final sale and cannot be returned or exchanged.
Due to our rolling promotions and partner site policies, we do not offer price adjustments at this time. Our goal is to provide the best value at the time of purchase, and we encourage you to take advantage of our current promotions and discounts. If
If there are no sizes available on our site, the product is out of stock. We may not produce more of a style once it is sold out. To be notified if an item comes back in stock, please visit the product page, select your requested size and color, and