Product Sizing and Care

How do I find my size?

We follow US sizing standards and recommend ordering your standard shoe size. A size chart is available on each product page for your reference.

What size should I order if my half size is not available?

We recommend going up a size, especially with pointed toe styles.

What is the difference between a standard, narrow, and wide-width footbed?

Narrow: Designed for individuals with slender, long, or narrow feet. Standard: The typical medium or average shoe width, not narrow or wide. Wide: Designed for individuals who need more space along the footbed and toes. Please visit our specialty siz

What is the difference between a medium calf, wide calf, and extra-wide calf boot?

Medium Calf: Ranges from 11-3/4 inches to 14 inches, following industry standards for calf width measurements that are not narrow or wide. Wide Calf: Ranges from 14-1/2 inches to 16 inches, designed for individuals who need a little more space along

How do I care for my Journee Collection shoes?

Caring for your shoes depends on the material they are made from. Please note the material before beginning any care routine. Many of our styles are not waterproof, so avoid wearing fashion styles in bad weather and conditions if possible. Smooth & P

Are your products compliant with California Proposition 65?

Our products are marked with the California Proposition 65 warning as required by law for any items sold in California that contain materials or chemicals within the state's broad regulations, notably plastics, foams, and glues. We aim to source high